I was actually looking at the Hilton website for something else when I can across their accessibility pack by accident. Like most hotel websites the Hilton included, do not openly display accessibility information and you normally have to search for it. On the left hand side of the front page you will see a link "Hotel Details", click on this link and it will take you to another page. On the left hand side of this page under "Hotel Details" there is an even smaller link that says "Hotel Policies", click on this link which will take you to yet another page. On this page there is a heading "Accessibility" and under this heading there are two links "Hotel Accessibility Pack" and "Disability Access and Service Provision Statement".
The accessibility pack explains everything you need to know in detail from arrival (see parking), checking in, reception and other services, facilities (see swimming pool and gym), restaurants (see Boulevard Restaurant), business centre and getting around the hotel.
The hotel has twenty accessible guestrooms with a wet room . Each room is a double room with a desk and chair, a comfy chair and coffee table. From the description it seems the room is based on Queen Hilton Deluxe room. In addition two twin rooms (1201 and 1228) listed as being accessible but are bath only with grab rails.
The hotel has twenty accessible guestrooms with a wet room . Each room is a double room with a desk and chair, a comfy chair and coffee table. From the description it seems the room is based on Queen Hilton Deluxe room. In addition two twin rooms (1201 and 1228) listed as being accessible but are bath only with grab rails.
For further information, suggestions and questions you can send an email to: Guest.Disability.Assistance@Hilton.com
Alternately you can call free on 0800 66445866 (Mon-Fri 9am - 5pm).
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